Careers

Do you have what it takes? We want you on our team!

Building fulfilling careers. Advancing knowledge. 

Our Culture. Our Values.

Extraordinary Customer Service

Every client should feel like they’re our top priority, whether they’re our smallest account or our largest. We hold ourselves to the highest standards of customer service and always do right by our clients.

Exceptional Communication

Every client should feel like they’re our top priority, whether they’re our smallest account or our largest. We hold ourselves to the highest standards of customer service and always do right by our clients.

Expect Excellence

We set the bar high. That doesn’t mean we’re perfect, but it does mean that every team member strives for excellence in his or her role—and encourages and expects it from teammates.

Endorse Creativity

“How we’ve always done it” just doesn’t cut it. We want all team members to use their talents, challenge the status quo, and find creative solutions for our clients. If you’ve got a great idea, let’s hear it!

Our Stellar Benefits Package

Comprehensive insurance options

Strong coverage options to keep you and your family healthy and protected with health, dental, vision, long-term disability, and life insurance.

Unlimited vacation

We want our teammates fresh, rested, focused, and ready to work hard and think on their feet. If you can’t relax, you can’t be at your best.

401(k) retirement savings

It’s never the wrong time to start saving for the future. And the best time is right now!

digital marketing career benefits

Open Positions

Account Manager

An Account Manager will handle client account management responsibilities (current and new) which include building long-term and strong partnerships by ensuring client satisfaction by working with other team members and advocating for the client throughout their journey with our company. This position is also responsible for building, growing, and maintaining strong business relationships by making sure client needs are being met and understood by each department. Their duties include handling any client complaints, working to find solutions to any client issues, and managing other departments to ensure clients are experiencing a positive, solution-focused, revenue-generating partnership. 

Responsibilities

  • Managing multiple client accounts and projects.
  • Building strong client relationships to retain current clients and acquire new clients. 
    • If improvements are not happening, the account manager is responsible for connecting with departments specialists for an action plan.
    • Client accounts to be in good standing analytically and through consistent communication.  
    • All accounts should show regular improvement from online marketing. Analytics should support this increase, and clients must always understand what we are seeing and how that interprets to their business goals.
  • Communicating with clients to ensure that all their needs are understood and addressed in a timely and effective manner. 
  • Strong follow up for action items or outstanding items 
    • Account Manager is responsible to send written communication following any verbal communication to the client as a record of the communication and to verify both parties agree on the path forward.
    • Cannot wait for the client to reach out to us, this position is responsible to verify no action items are forgotten or lack traction.  
    • In this position, there will always be several action items for several different client accounts. 
    • Account Manager must have a monthly phone call with the client that coincides with e-mail communications.
  • Effectively communicate company services and the benefits of the services to both the client and fellow team members. 
    • Keep up to date on the latest SEO, analytics, website, local SEO, and social media updates/trends. 
  • Provide strategy recommendations based on client budget and desired results. 
    • Must understand company quote sheets, content workbooks, and playbooks. 
  • Provide feedback on upselling opportunities to clients based on need and budget guidelines. 
  • Be able to interpret and effectively communicate data/analytics to clients.  
    • By collecting and analyzing data concerning client/user behavior to understand changing needs. 
    • Should always know what is going on with client account and not be taken by surprise when asked for an update from client or leaders.  
  • Collaborate with department specialists to ensure that they fulfill all client requests and provide courses of action for client accounts. 
  • Resolving client complaints and keeping track of all processes that pertain to the client’s results. 
    • Identifying when a client concern/complaint must be escalated to leaders. 
  • Acting as the client’s representative to ensure that their demands are met with a focus on improving the client experience. 

Requirements

  • Associates Degree (A.A./A.S.) from four-year college or university; and 2-4 years of experience and/or training; or equivalent combination of education and experience.   
  • Flexible with industry and company changes 
  • Excellent written and verbal communication. 
  • Excellent organizational skills, attention to detail, and time management. 
    • Multitasks and handles multiple projects simultaneously. 
    • Ability to follow instructions and adhere to given deadlines  
    • Strong follow-up skills both internally and with clients.
    • High attention to detail with strong documentation skills.
  • Excellent interpersonal, active listening, and customer service skills. 
  • Ability to collect, track, and analyze large amounts of data. 
  • Ability to manage projects without direct supervision.
  • Ability to adapt to changes and thrive in a fast-paced industry.
  • Strong analytical and problem-solving skills. 
  • In-depth knowledge of industry standards  
  • Establish and maintain client relationships 
  • Establish client service policies and practices 
  • Understanding of Google Analytics is preferred
  • Understanding of online marketing, organic and local SEO
  • Proficiency with Microsoft Office, Word, Excel, PowerPoint, and Teams.

    Job Type

    • Full-time

    Benefits

    • Health, Vision, & Dental insurance 
    • Unlimited vacation 
    • Sick and Personal Time 
    • Paid holiday 
    • Company-sponsored events
    • Short-term Disability 
    • Long-term Disability 
    • Basic Life Insurance 
    • Voluntary Life Insurance 

    How to Apply

    If you are someone who has what we’re looking for, starts the day with a smile, and is a positive, cup half full kind of person, then absolutely consider applying for this position.

    Please take the time to fill out our application, sign it, date it, and attach it in an email to resume@2ngagenow.com. Also, be sure to send your resume, cover letter, and references as attachments to your email. No phone calls please…we will accept emails only.

    Content Strategist / Writer

    The Content Strategist / Writer works to establish unique content strategies and ideas for each client for publication across digital platforms. Their duties include conducting market research to learn about content trends, participating in meetings to help strategize with the internal team to meet client objectives, and writing and editing content for strategies. After strategy development – mixed with routine content measurements to understand performance – this role requires a strong aptitude for content creation, grammatical prowess, and editing capabilities.

    Responsibilities

    • Working with the clients, Account Manager, department specialists, and leadership team to produce content.
      • This involves the prior content research, writing, editing, and sending of content to clients for review.
    • Research and stay up to date on the latest developments in terms of search engine optimization, content trends, and digital consumer behavior.
    • Updating underperforming content to meet new content standards set forth by the Director team and current industry trends.
    • Create content in support of marketing strategy to attract website visitors through organic search, social media, and e-mail campaigns.
    • Ensuring consistency across all content, from websites to social media channels, e-mails, and videos.
      • This includes reviewing client sites for potential inconsistencies in their voice/vision of the content to even how the content has been formatted once posted to the live site
    • Maintaining content workbooks (calendar/project outline) of specific focus areas, deadline, content, and launch dates.
      • Developing ongoing Content Workbooks for each client to provide new material that lends themselves to the overall account growth.

      Requirements

      • College degree associated with content development or equivalent working experience with direct content development.
      • Ability to research analytical trends and user behavior to establish an understanding of why some content works and some don’t .
      • Clear communication abilities – written and verbal – for internal meetings and direct client communication.
      • Storytelling skills.
      • Writing and editing skills.
      • Organization and time management skills.
      • Conceptual understanding of Blueprint Training’s SEO and Content modules.
      • Ability to adapt to changes and thrive in a fast-paced industry.
      • Understanding of Google Analytics is preferred.
      • Understanding of online marketing and organic SEO.
      • Proficiency with Microsoft Office, Word, Excel, PowerPoint, and Teams.

        Job Type

        • Full-time, Remote

        Benefits

        • Health, Vision, & Dental insurance
        • Unlimited vacation
        • Sick and Personal Time
        • Paid holiday
        • Company-sponsored events
        • Short-term Disability
        • Long-term Disability
        • Basic Life Insurance
        • Voluntary Life Insurance

        How to Apply

        If you are someone who has what we’re looking for, starts the day with a smile, and is a positive, cup half full kind of person, then absolutely consider applying for this position.

        Please take the time to fill out our application, sign it, date it, and attach it in an email to resume@2ngagenow.com. Also, be sure to send your resume, cover letter, and references as attachments to your email. No phone calls please…we will accept emails only.

        Marketing Assistant

        This is your opportunity to join our team in providing clients with excellent service in all things digital marketing. From assisting with the social media strategy to diving into the client’s analytics you’ll play a big part in the happiness and success of our clients! You will be actively involved with our team in ensuring social media strategies, content, and email marketing efforts are effective for every client. If you’re eager to work hard, have fun, and have clients that are thrilled to work with you, this is the job you’ve always wanted!

        Responsibilities

        • A Digital Marketing Assistant helps complete work for the clients, which can include
          • Writing and scheduling social media.
          • Engaging with clients on social media.
          • Posting content to websites (which involves intimate knowledge of on-page SEO).
          • Assisting with inputting projects into our project management system for the Account Management team.
          • Graphic creation for use in social media and websites.
          • Assist the Account Management team on client account analysis to determine growth opportunities and pitfalls in their current strategy.
        • Primary position to answer incoming calls.
        • Support to all company departments as needed.

        Requirements

        • Outgoing personality and possess excellent phone skills.
        • Flexible with industry and company changes.
        • Excellent written and verbal communication.
        • Excellent organizational skills, attention to detail, and time management.
          • Multitasks and handles multiple projects simultaneously.
          • Ability to follow instructions and adhere to given deadlines
          • Strong follow-up skills both internally and with clients.
          • High attention to detail with strong documentation skills.
        • Excellent interpersonal, active listening, and customer service skills.
        • Ability to collect, track, and analyze large amounts of data.
        • Ability to manage projects without direct supervision.
        • Willingness to cross-train and work in multiple departments.
        • Ability to adapt to changes and thrive in a fast-paced industry.
        • Strong analytical and problem-solving skills.
        • In-depth knowledge of industry standards.
        • Understanding of Google Analytics is preferred
        • Understanding of Canva is preferred
        • Understanding of online marketing, organic and local SEO
        • Proficiency with Microsoft Office, Word, Excel, PowerPoint, and Teams.

          Job Type

          • Full-time

          Benefits

          • Health, Vision, & Dental insurance
          • Unlimited vacation
          • Sick and Personal Time
          • Paid holiday
          • Company-sponsored events
          • Short-term Disability
          • Long-term Disability
          • Basic Life Insurance
          • Voluntary Life Insurance

          How to Apply

          If you are someone who has what we’re looking for, starts the day with a smile, and is a positive, cup half full kind of person, then absolutely consider applying for this position.

          Please take the time to fill out our application, sign it, date it, and attach it in an email to resume@2ngagenow.com. Also, be sure to send your resume, cover letter, and references as attachments to your email. No phone calls please…we will accept emails only.